Tools for seeking and integrating children’s voices in service design and delivery

Gain access to and learn how to use new tools developed exclusively by the Australian Childhood Foundation to incorporate feedback from children and young people in service and impact evaluation. 

 
There is increasing pressure on all services to evaluate the effectiveness of their services, seek out consumer feedback and ensure that service provision consistently meets the needs of service users.  However, because of their developmental vulnerability, children and young people are often overlooked in these processes with their participation considered not as relevant or difficult to facilitate.  The Australian Childhood Foundation is committed to children’s rights and continues to place children at the centre of all of their services.  This commitment has been demonstrated through the development and implementation of an innovative feedback tool for children who are service users. 
This workshop introduces and explores core concepts of engaging children in feedback and evaluative processes. It specifically will examine the new Feedback Tool that has been developed by the Australian Childhood Foundation, including how to use it and incorporate its data into meaningful processes of analysis and service design. 

The cost of the workshop includes the purchase and licensing of the Children’s Feedback Tool. Participants will be able to use the tool immediately in their service.
 
 

Learning Outcomes

 
  • Explore a children’s rights framework in relation to service evaluation
  • Consider the ways to facilitate children’s participatory process, based on current research and knowledge bases
  • Outline principles of engaging children, of different ages, in feedback and evaluative processes
  • Learn to use the Foundation’s new children’s feedback tool
  • Identify ways to design and create feedback or evaluation procedures relevant to their workplace and the children engaged with their services
 

 

Target Audience

 
The session is suitable for practitioners and managers who are interested in listening to children and engaging them more fully in service development, implementation and evaluation.

 

Our Trainers

All training sessions delivered by the Australian Childhood Foundation are facilitated by members of our therapeutic services and professional education services teams. These staff members are qualified and experienced professionals that are engaging in trauma-informed practice with children, young people and families across Australia. Training team members draw on their practice wisdom and current experiences to contextualise the training content to practice challenges and successes.  They are able to link the theory and research to improved outcomes.  

Learning Methods

 
Face-to-face
 

 

Upcoming Workshops

 
Name Date Time Location Cost
Tools for seeking and integrating children’s voices in service design and delivery 18 February 2020 09:30 am - 04:00 pm Canberra Venue TBC $297.00

All credit card payments will receive a surcharge of 1.6% per transaction.  

 

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